Hospitality management is a great career path for those who want to straddle the line between culinary training and a more business-oriented approach. Like restaurant management, this field is all about making the experience of the guest positive from the first moment they arrive. Whether this means providing great accommodations, putting the guests in front of an exquisite meal, or planning an event they’ll never forget, hospitality management is customer service at its best.
As you go through your hospitality management course (either at the Bachelor or Master’s level), one class that is likely to come your way is lodging operations.
What are Lodging Operations?
Lodging operations is a leadership-oriented course that focuses on hotels, motels, bed and breakfasts, and resorts. It goes beyond simply teaching students how to set up reservations and organize large-scale customer service initiatives to include:
- Marketing and branding concepts
- Incorporating the culinary experience into the hospitality setting
- Developing employee training programs
- Implementing energy-saving innovations
- Surviving in a competitive hospitality market
- Everyday leadership opportunities
This broad scope of learning is ideal for students who are pursuing an advanced degree in hospitality management. After all, if it is your goal to seek high level work in the field, it’s important to have a strong basis of understanding for how to help a hospitality organization succeed. And in many cases, these same principles are applicable in a restaurant setting, as well, making it easy to switch between fields as your career advances.
The Lodging Operations Course
Depending on where you go to hospitality management school and the degree you’re pursuing, your exact course syllabus will vary. Overall, you can expect to make on-site visits or virtual field trips to successful hotel models, and you may even be eligible for an internship at one of these locations near the end of your education.
A degree in hospitality management is a great core for a future career in restaurants, hotels, resorts, and other similar settings. Lodging operations is just one part of the whole picture. In addition to culinary training, management courses, communication skills development, and technology training, it’s important to incorporate theory-based and logic-based courses like this one.